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THE CLOUD

Hayleys BPO offers a holistic cloud based outsourcing solutions to facilitate all forms of business process outsourcing requirements of its clients.

The Hayleys BPO Service Management architecture is designed to provide access to accounting applications via any device, at any time, from anywhere without requiring any software installation for the convenience of the client.

Cloud computing is a type of Internet-based computing where different services such as servers, storage and access to applications are delivered to an organization's computers and devices through the Internet.

Hayleys BPO clients will have access to highly secured application servers, so they can work on their favorite accounting software on the cloud just like they work on their own desktop software.

THE CLIENT PORTAL (DMS & WFM)

To assure an efficient and quality delivery, the system at Hayleys BPO offers a Workflow Management System and a Document Management System.

Hayleys BPO clients will get access to the client portal where the client will see the progress of each task performed on their account files. There are dashboards and snapshot reports available for the client as MI. Clients will also have access to invoices and payments done with Hayleys BPO.

With DMS, every client can upload files (AP, AR, Bank Statements) to their virtual document tray where Hayleys BPO staff will have secured access to each document for processing accounts.

HAYLEYS BPO GUARANTEES

Through all its processes and systems, Hayleys BPO guarantees:

100% accuracy

Fast turnaround time

Confidentiality

Reliability

Flexibility

Affordable prices

All Hayleys BPO servers are updated regularly and traffic to both application and web servers are monitored to allow the most technologically advanced services which assure the highest level of security to client accounts and documents.